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Hear from Our Happy Customers
FAQs
How do I charge the phone charging case itself?
To charge the case, connect it to a power source using the included USB cable. The LED indicators will display the current charging status.
How long does it take to fully charge the case?
Charging times vary, but on average, it takes about 2–4 hours to fully charge the case.
How do I know when the case is fully charged?
The LED indicator lights will stop blinking and show a solid light, indicating that the case is fully charged.
Will the charging case overcharge or damage my phone’s battery?
No, the charging case has built-in overcharge protection to ensure the safety of your phone's battery.
Do you offer worldwide shipping?
Yes, we offer worldwide shipping to most countries.Please note that shipping times may vary based on your location.
What is your return policy?
We offer a 30-day return policy on all purchases. If you're not completely satisfied with your product, you can return it within 30 days of delivery for a full refund or exchange. The item must be in its original condition, unused, and with all packaging and accessories. To initiate a return, please contact our customer support team, and they will guide you through the process. Please note that return shipping costs may apply unless the item is defective or incorrect.
How to track my order?
After your order will be shipped out, you will receive an email with a tracking number.
You can track your order here.